Why ticketmaster

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If the person to whom you are transferring tickets does not have an account, they can easily create one when accepting their tickets. Mobile entry turns your phone into your ticket. Your Phone is Your Ticket 1.

Download the App and sign in 2. To get in, simply scan your ticket right from your phone. Learn how mobile entry is making it safer and easier to get into events.

We work with venues and Event Organizers to make the mobile entry process easy to use and to reduce fraud so that the people getting into the show are the fans that bought the tickets. Paper tickets are more susceptible to illegal duplication, theft, and fraud compared to tickets on your phone.

Ticketmaster is always innovating and working on new products and programs to eliminate ticket fraud to create a safer live event ticketing experience for fans. This enhancement protects against tickets being screenshotted or photocopied and sold multiple times by unscrupulous resellers. Because of this, a screenshot of a mobile ticket cannot be used as an entry method.

To view tickets purchased online, open our app or visit Ticketmaster. Sign in to your account and locate your order. Presales are special early-bird sales held by the Event Organizer. Some tickets are made available to a certain group of fans before the general public, usually to recognize those in fan clubs and customer loyalty programs. Here are a few examples of presales and how you can get access:. Venue Presales Certain venues may host presales. If your favorite theatre or comedy club has a mailing list or newsletter, be sure to sign up to see if it offers early access to tickets.

Credit Card Presales Credit card companies or banks — like American Express, Citibank, and Chase — may offer their Card Members presales for shows as a perk for being a customer. Fan Club Presale There are perks to being a devoted fan.

Check out the websites of your favorite performers and teams to see how you can participate and take full advantage of your fanhood. If you don't see your answer here, visit our Fan Support Site. General Public Onsales, on the other hand, are open to all fans and typically begin a day after the conclusion of any Presales. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services.

Ticket prices also include State and local government-imposed taxes including general sales tax, amusement tax and other similar taxes. See: How are ticket prices and fees determined? SafeTix uses an encrypted digital ticket that eliminates ticket fraud and counterfeiting by making it impossible to copy and sell fake tickets on paper.

You can always view your selected delivery option and access your tickets for mobile entry events from your account on our website or in the Ticketmaster app. We will ensure you get into your event by setting up your tickets at the Venue Box Office Will Call location. You can easily update your delivery method here. See: How do I transfer tickets? See: How do I sell tickets? Maybe blame the bots swarming Ticketmaster and other sites. Bloomberg Business: Ticketmaster Sues Broker over use of bots to buy up tickets.

Billboard: Pearl Jam and Verified Fan. Attorney General: N. The Drum: Ticketmaster bets on smarter tickets to outsmart fraudsters. The Difference Between a Presale and an Onsale Date Before tickets go on sale, Event Organizers tell us how many tickets they want to make available, the price of the ticket, and when they want the sale, or sales, to start.

Ticket Types As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. The most common types of tickets we sell are: Standard Tickets - Standard Tickets, are listed for sale at a price decided by the Event Organizer. Learn More Resale Tickets - Resale tickets are tickets sold by fans, season ticket holders and professional ticket brokers.

Learn More VIP Tickets - Some Event Organizers offer ticket packages that include preferred seating locations in addition to extra items such as access to a pre-show meet and greet or show merchandise. Transferring Your Ticket Many people like to attend live events along with friends, family or loved ones. Fan Rights Creating a better ticketing experience for fans. See What We're Doing. Our Solution 10B Bots Blocked in We have invested millions of dollars in proprietary and 3rd party technologies that blocked over 10 billion bot purchase attempts in alone We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots We work closely with law enforcement to identify and go after bot users.

Challenge Increasing Fair Access to The Seats You Want For many events there is much greater demand for tickets than there are available seats, particularly for great seat locations, and competing with thousands of other fans who are also trying to buy tickets to your favorite show, concert or game can be time-consuming and frustrating. Sellers are required to list exact seat locations and we validate the location before tickets can be sold We clearly identify every ticket as either a standard or resale ticket If we are not the official ticket seller, we provide you a link to the site that is the official ticket seller We have also teamed with platforms like Google and Facebook to fight deceptive marketing and require proper disclosures on all ticket ads that appear on their sites.